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Companies
Intercom
Intercom
San Francisco, CA
Founded 2011
Business/Productivity Software
Intercom helps businesses build strong customer relationships with the Engagement OS.
intercom.com|X (Twitter)|LinkedIn|Crunchbase
Last Round Valuation
$1.28B
Last Round Share Price
$ XX.XY
Total Funding
$238M
Last Round
Series D

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Funding Rounds

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Information contained herein is based on estimates and is subject to update.

News

Intercom Launches Fin 3, Boosting AI Customer Service Resolution Rates to 66% Across 6,000 Customers thumbnail image
10/10/2025
Intercom Launches Fin 3, Boosting AI Customer Service Resolution Rates to 66% Across 6,000 Customers
Intercom's Fin 3 enhances AI-driven customer service efficiency, potentially reshaping industry standards and driving competitive advantage for businesses that adopt this technology.
DiginomicaDiginomicaCondia
Intercom Achieves $100 Million ARR in Two Years, Leading AI Adoption in SaaS Market thumbnail image
09/03/2025
Intercom Achieves $100 Million ARR in Two Years, Leading AI Adoption in SaaS Market
Intercom's rapid achievement of $100 million ARR underscores its pivotal role in shaping AI integration within the SaaS landscape, potentially setting new benchmarks for innovation and competitive dynamics in the industry.
ForbesForbes
Intercom Invests in Generative AI to Drive Future Growth Amid Restructuring Efforts thumbnail image
08/26/2025
Intercom Invests in Generative AI to Drive Future Growth Amid Restructuring Efforts
Intercom's investment in generative AI signals a strategic pivot that could enhance customer engagement and operational efficiency, positioning the company for competitive advantage amid ongoing restructuring challenges.
PoddtoppenBusiness Post

Research

Intercom One-Pager
Intercom at $343M/year
How AI is transforming B2B SaaS
Intercom revenue, growth, and valuation
The hyperscaler employee experience
Intercom's $250M/year AI bet
Eoghan McCabe & Des Traynor, CEO and CSO of Intercom, on the AI transformation of customer service
Ayan Barua, CEO of Ampersand, on infra for AI agent integrations
Research reports obtained through third party are for informational purposes only.
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